2cygames is an online community offering a great selection of free-to-play games. We allow you to come together with other gaming enthusiasts to share, collaborate, and compete against each other in a friendly environment.

No. 2cygames partners with game developers around the world to bring their online games to English-speaking audiences.

Browser Games are free to play and run in internet browsers such as Google Chrome or Firefox. Browser Games allow users the option to enhance their experience by purchasing valuable in game items and upgrades with 2cygames Gold!

No. Registering for 2cygames is completely free!

Please confirm that the email address listed in your profile is correct.

At 2cygames we offer gaming experiences to users across the globe. To help us provide these quality games globally we utilize international payment processors. These processors often bill from Europe, some banks or financial institutions may add an international processing fee to your Nutaku charges. These charges are usually only a few cents.

Occasionally when trying to purchase 2cygames Gold, your transaction may not be completed right away due to many factors that are outside of our control, such as the payment method used or current problems with your financial institution/account. 

In these cases your purchase will be put on the “Pending Purchase” state, indicating that it requires more time in order for it to be processed (often a few hours or days). You will receive an email whenever one of your purchases is pending, as well as an email once the purchase is processed indicating if it was successful or if it failed. 
You will only receive your purchased item (game or 2cygames Gold) once your purchase is successful. Please note that pending purchases currently can’t be cancelled, and are only available for the purchase of 2cygames Gold Packages in the Gold Store. 
If you believe that your purchase is pending for long, we recommend that you first reach out to your financial institution for clarifications. If they are unable to provide you assistance or clarifications, feel free to contact our customer support.

You may visit forgot password page to have your password emailed to the mail address associated with your account.

If you have forgotten both the email address and password for your 2cygames account we're sorry. You will likely have to create a new account. If you have several email addresses and are sure it’s one of them you can contact Website Support and we can try and assist you further.

Visit your profile page to immediately change your password.

There could be many reasons you may be unable to log in. Please be sure you are using the correct email address and password. If you enter your password incorrectly too many times you may get locked out your account for 24 hours so please be careful. Note that use of unauthorized third-party programs will restrict your access whether their use is deliberate or not. Users found violating our Terms Of Service risk losing their account permanently.

The best way to navigate to your Profile is by clicking the small arrow next to your avatar.

If you've forgotten your password, you can visit the Password Reset Page to get a new one. 

If you're having trouble resetting your password or for any other issues getting logged in to your Nutaku account, you can contact us.

You can change your nickname on the Edit Profile screen. You may not change your birthday or age, but this information is not shared on the site.

We offer several convenient payment methods to make purchasing Nutaku Gold as convenient as possible. 
After navigating to the Gold Store choose your desired package of 2cygames Gold. Once you’ve made your choice you will be directed to the payment processing page. On this page choose the method of payment you wish to use and enter the relevant details to complete your purchase. Once the payment has been completed your 2cygames Gold is automatically added to your account.

Nutaku prohibits posting images and expressions that infringe copyright, or that other users may find offensive. For more details, see the "User Conduct" in the Terms of Use.

Follow close account link to the account closing page. Then, select the "Close my account" button at the bottom of the page.

Yes! 2cygames requires that users DO NOT interact with the games, site, or other users in a malicious way. 
2cygames is meant to be a friendly environment. There are additional and more specific terms of use that are required to be followed by all users. You can find these rules here.

Gold is a currency that can be used across all 2cygames games to purchase items, upgrades, and more.

Select the "Get more gold" option on the right side of the header.

For your convenience we offer a variety of payment options. It's never been easier to top up on 2cygames Gold or buy the latest game from our downloadable games catalogue.

The amount of gold credited to your account is visible next to the gold icon on the header and footer of any page while signed in.

2cygames Gold never expired.

It is incredibly important to be mindful when selecting a gold package because 2cygames Gold purchases are not refundable. Please carefully read the details on the payment confirmation page to ensure you have chosen the correct package and that you are being billed the desired amount before clicking okay and processing a charge.

Yes. Some games have a multiplayer element, pitting you against other live players from around the world.

If you have purchased an item or upgrade in a game and are sure that this item or boost has not been added to your account, you can reach out to Game Support. Be sure to select the correct game from the dropdown menu. This will ensure your issue is reported to the right developer. They will be happy to help!

Inquiries about game content or purchased items can be sent through the Gameplay Support form.

Replies will be sent to you as a message. To check your messages, visit here.

Your game state is linked to your account - you can quit at any time and your progress will be saved automatically.

In general, game data cannot be deleted. Some games may delete your game data when you stop using them.

We carefully examine the content in all of the games we offer on Nutaku. But if by chance we missed something that you feel may be inappropriate you can report it to Game Support. Please be as detailed as possible so that the developer can identify and carefully examine the issue.

Some games may deactivate your account or delete your player data without notice if they judge you haven't played for a certain time.

Players who use browser extensions such as AdBlock or AdBlock Plus may experience cutscene issues when these services misidentify in-game content as ads. Since 2cygames contains no advertising, we recommend adding our domain to your white-list or disabling ad blockers while using the site.

A warning email may be sent regarding behavior found to be violating the terms of service. Repeated warnings may result in a site-wide ban. For the Terms of Use, click here.

Except in cases where there is a breach in the terms of service, Nutaku will take no role in resolving disputes between users.

It’s extremely important to be very careful when making purchases in a game. These charges are not refundable. If you feel there is a discrepancy between the item you selected for purchase and the item you received, you can let the developers know. They will be happy to assist you with any issues with in game items. Just select the correct game from the Game Support menu and give them a detailed description of what happened.

2cygames games run best on the latest versions of Chrome, Firefox, or Internet Explorer. You can update your browser by selecting the appropriate link from the choices above.